Privacy Policy
Last updated: January 31st, 2023
1. Introduction
At Print Line, we are committed to upholding the highest standards of privacy and security for our users' personal information. This Privacy Policy describes our practices for collecting, using, storing, and protecting your data in connection with our website and services.
By accessing and using our website and services, you consent to the collection, use, and management of your personal information in accordance with this Privacy Policy.
2. Information Collection and Usage
To provide a seamless and efficient user experience, Print Line collects various types of personal information provided directly by the user, that may include:
- Name
- Mobile number
- Personal email
- Work email
- Shipping and billing addresses
- Optional information (e.g., social media page IDs, birthdays, anniversaries)
In addition, we collect payment information for order processing, such as credit card details. We do not store credit card informationy on our servers and securely process transactions using external payment gateways. For transaction verification and accounting purposes, we may collect and store bank transfer slips in PDF or image formats.
We also store customer-submitted artworks, layouts, and designs as customer-related assets to facilitate reorders and provide exceptional service.
We use your personal information for the following purposes:
- Order processing and product delivery
- Prompt and reliable customer support
- Enhancing our products and services through user behavior analysis, including page visits and time spent on each page
3. Children's Privacy
Print Line does not knowingly engage in business with minors or children. While some of our products may be intended for children or used in relation to children, we only deal directly with adult customers.
4. Third-Party Sharing and Disclosure
We do not disclose your personal information to third parties, except when required by law or when compelled by a court order.
5. International Data Transfers and Compliance
Your personal information may be stored on servers located overseas, provided by reliable server service providers known for their security and compliance with international standards and privacy laws. Print Line is committed to adhering to international data protection standards, including the General Data Protection Regulation (GDPR), except where mandated otherwise by Maldivian law.
6. Data Storage and Security Measures
We utilize robust encryption methods to securely store your personal information on our server provider databases. To further protect your data, we have implemented appropriate technical and organizational measures.
7. Use of Cookies
Our website uses cookies to enable authentication and ensure a smooth user experience. We do not use cookies for tracking purposes.
8. User Rights and Control Over Personal Information
You have the right to access, modify, or request deletion of your personal information stored on our servers, with the exception of data required to be retained by law. To exercise these rights, please contact us at privacy@printline.com.mv.
9. Data Retention Policy
We retain your personal information indefinitely, though we may remove inactive customers' data periodically after providing notice.
10. Applicable Law and Jurisdiction
This Privacy Policy and any disputes or grievances related to it shall be governed by Maldivian law, and any legal proceedings shall be subject to the exclusive jurisdiction of the Maldivian courts.
11. Privacy Policy Updates
We reserve the right to amend or modify this Privacy Policy at any time. Users will be notified of any changes via email.
12. Contact Information
If you have any inquiries or concerns regarding this Privacy Policy or the handling of your personal information, please reach out to us at privacy@printline.com